Privacy Policy

General

At Al Noor Foods, your privacy is important to us. This Privacy Policy applies to all products, services, and online interactions offered by Al Noor Foods (collectively, the “services”). We understand how essential it is for our customers to feel secure when sharing personal information, and we want you to feel confident every time you visit our website or use our services. This document explains how we collect, store, use, and protect your information. By accessing our website, you consent to the practices described in this Privacy Policy.

Personal Information

We may collect personal information that you voluntarily provide when creating an account or accessing features that require registration. This may include your name, address, phone number, email address, and date of birth. For specific services, such as placing an order, participating in promotions, or accessing exclusive features, we may request additional information such as securely encrypted payment details. All personal information is used solely for the purpose for which it was provided.

Voluntary Participation Information

We may collect information when you choose to engage in surveys, contests, polls, feedback forms, or customer service inquiries. Emails or messages sent to our support team may be stored to help us respond to your requests, improve our services, or maintain internal records.

Automatically Collected Information

When you interact with our website, our servers may automatically record technical information sent by your browser. This may include your IP address, browser type and version, browser language, session duration, pages visited, click paths, referring or exit URLs, cookies that uniquely identify your browser, and details about your device or operating system.

Cookies

When you visit our website, one or more cookies may be placed on your device. Cookies help us authenticate users, improve website security, enhance user experience, and analyze site performance. Information collected through cookies is used in aggregate form and does not personally identify you. You can disable cookies through your browser settings, but certain website features may not function properly without them.

Other Tracking Technologies

We may use standard tracking tools to understand user behavior in an anonymous, non personally identifiable way to improve our services.

Information Sharing

Al Noor Foods does not sell or rent your personal information. We may share information only under specific circumstances, such as with trusted business partners who help process payments, deliver orders, or provide services on our behalf. Information may also be shared when required by law, to comply with legal processes, or to investigate fraud or technical issues. We may share non personal, aggregate data with advertisers or research partners this information does not identify you individually.

Updating Personal Information

You may request corrections or updates to your personal information at any time by contacting us directly or following instructions in our emails. To protect your privacy, we may verify your identity before making any changes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this page occasionally to stay informed about how we protect your information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. Parents and guardians are encouraged to monitor their children’s online activity.

Links to Third Party Websites

Our website may contain links to third party websites. While we choose our partners carefully, we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information. Third party websites may use their own cookies or tracking tools, which we do not control.

Security

We use appropriate physical, electronic, and procedural safeguards to protect your personal information. While we work diligently to ensure the highest level of security, no method of data transmission or storage over the internet is completely secure. You use our website at your own discretion.

Careers

Information submitted through job applications may be reviewed by our HR department and shared only with authorized personnel involved in the hiring process.